Event Services and Support Assistants (ESSA) will assist with reserving the Historic Academy of Medicine’s building with an emphasis on assisting with a variety of vital services including space management, event management and other special projects as needs dictate. The student will also maintain a database with over 700 clients and assist in implementing events at the Academy of Medicine. Student hired would work at least 10 hours a week during business hours at the Academy of Medicine located at 875 W Peachtree Street NW

The Administration Office Desk Attendant is responsible for greeting customers, answering phone calls as well as emails, assisting with general questions, organizing mail/packages, assisting with notary appointments, and supporting the office staff with other job duties that are assigned. This position is the “face” of the administration office where customer service is a must with a friendly and smiley face is needed. Students are scheduled to work between 8 am - 5 pm, Monday-Friday.

Audio Visual Crew members are responsible for setting up and monitoring the technical equipment in the building. It is important that the AV Crew staff become familiar with the building, its equipment, policies, programs, services, and day-to-day schedule of events.

Campus Tickets is a platform that allows student organizations and departments to sell and reserve tickets to their events. Student Assistants will respond to email inquiries and work with groups to make their event attendance successful. This includes building event intake forms, communicating with clients, responding to customers, and attending in-person events to help with event registration and check-in. This position has flexible work hours and does not require any coding skills. Experience in Microsoft Excel will be helpful. 

This position will be supporting the Graduate and Community Program Manager through day-to-day operations of the Graduate Lounge, Multicultural Lounge, and Reflection Space as well as planning programs that may take place within any of these spaces or at another location. Day to day duties may include staffing spaces, answering emails, and providing support for programming including planning, facilitation, and marketing. You will also ensure students are following community guidelines such as allowing only graduate students in the Graduate Lounge, keeping a friendly and inclusive atmosphere, following any equipment rules or any other GT student policy.

The Events Services office manages more than 30,000 events each year on campus. Our Event Services Assistants are responsible for reviewing and managing reservations in our event spaces, including the Student Center, Exhibition Hall, West Village, Academy of Medicine, outdoor event spaces, and classrooms. This position will communicate directly with Registered Student Organizations, GT Departments, Students, and External clients. Customer service and the needs of our clients are our number one priority. Students are scheduled between 8 am - 5 pm Mon-Fri

The Event Services Front Desk Assistant is responsible for greeting customers, answering phone calls as well as emails, assisting with general questions, organizing documents/reports, assisting with event reservation inquiries and payments, and supporting the office staff with other job duties that are assigned. This position is the “face” of the Event Services Suite where customer service is a must! Being friendly and the skill of positive conflict resolution are bonuses! The Event Service Suite is open Mon-Fri from 8am to 5pm.  

The John Lewis Student Center and Exhibition Hall Information Desk is the hub of information for campus. The attendant is primarily responsible for providing information to customers and visitors to campus, maintaining the lost and found, serving as a resource to clients and managing lockers. This position will work at both the Exhibition Hall and the Student Center information desk. The hours for this position are weekdays 8am-7pm and weekends 9am-3pm. Weekend shifts are rotated between the entire team. All attendants are required to work some weekends. 

Office & Operations Assistants provide clerical and project support to the Student and Campus Event Centers office. They are responsible for logging maintenance requests, conducting office supply inventory, distributing building hours signage, and assisting with staff interviews and events. Office & Operations Assistants also support the office administration's digital communications by updating informational content and photos used in print and digital materials. 

Operations & Events Assistants support the Operations team by providing a full range of building services to meet student, campus department, and visitor needs including space set-up, event logistical support, technical support, and general customer service. Operations & Events Assistants support the Student Center, Exhibition Hall, and the Academy of Medicine spaces.

Attendants support the day-to-day operations of Paper & Clay, including fulfilling print orders, maintaining the kiln schedule, and promoting a positive atmosphere for creativity.  Attendants are expected to prioritize customer service and communication through in-person, email, and phone call interactions, work effectively with other attendants, and maintain the organization and cleanliness of the space. 

Postal Services Assistants will work closely with full time staff members and will be expected to perform a wide variety of customer service functions that will include sorting and casing mail, operating a postage meter, distributing letter mail using our High-Density mail system, processing incoming student packages, and providing package pick up assistance. Flexible schedules are available and a Saturday shift will be required.

Tech Rec Attendants are responsible for managing the front desk and helping customers with anything they need. This includes reserving bowling lanes and billiards tables, giving customers equipment, managing payments, keeping the space clean and organized, and all aspects of Tech Rec while open. The attendant is the first staff member that most customers interact with when they enter Tech Rec, so a high level of customer service must be provided to each guest. Tech Rec is open some late nights and weekends, so attendants must be willing to work those hours.